*Covid Update

As one of the Partners here at Fit Equipment Etc, I wanted to take a moment to explain what is going on in the world of Fitness Equipment. Simply put, the supply chain is completely broken and the internet/amazon is fractured.

There are no more normal or accurate lead times on product availability. There are extreme variables that are tying up the trucking industry. There really is a new normal- which means organized chaos.

Most on line retailers are taking your money and really throwing caution/morals to the wind. The amount of complaints we are hearing from customers are alarming. BE VERY careful when someone takes your money and tells you it should be in stock at some point. What they should be saying is we have no idea of anything at this point. Also- REMEMBER- you have 30 days to dispute a charge and lead times are at least that in most cases.

The good news is that there are actual stores that do this for a living and have stock! We will be the first to get items. Shop at your local store!

Being one of New England's largest retailers, we have been working day and night to secure inventory, continue to get equipment in daily, and can deliver and service! Believe me, I know it is frustrating and may take some time getting an appointment scheduled, but definitely worth it. See are FAQ's below. You will have the safest and best shopping experience imaginable. You will have the showroom for yourself stocked with NORMAL pricing. Just bear with us as we are getting hundreds of calls and emails daily.


FREQUENTLY ASKED QUESTIONS


Are you open?
Yes! We are deemed an Essential Business. We are currently offering in-store appointments, curb side pick-up, delivery, drop off and assembly/installation.

What should I expect after scheduling an appointment?
If you schedule an appointment, you are in for an awesome shopping experience. You will be let in at the front with someone wearing gloves and a mask. We will lock the door behind you. We will offer you gloves and will then safely guide you through the store. You are then left on your own to shop. Everything is clean and open. A truly great experience during these crazy times. We ask that you please wear a mask.

How do I schedule an appointment?
We ask that you e-mail us at support@fitequipmentetc.com or fill out the form on our site. As you can imagine, we have been flooded with calls and inundated with emails! We are working day/night and will do our best to get back to you as soon as humanly possible!

Are items on the website available?
Inventory is changing daily. We recommend contacting us to check the status on a specific item.

Can I order online?
Absolutely! Just keep in mind that some items are temporarily unavailable and ETA's are often difficult to obtain. We recommend contacting us for details.

I tried calling, but can't seem to get through. How can I get in touch?
We ask that you e-mail us at support@fitequipmentetc.com or fill out the form on our site. We're currently experiencing a massive surge in calls and are trying our best to answer as many as possible!

How safe is your environment?

Extremely safe! We have a giant open showroom that is constantly being cleaned and disinfected for your safety. We are also limiting entry to one customer at a time and requiring that both staff and customers wear glove and masks so you can shop worry-free!

What are your hours for scheduling appointments?
We are accepting appointments 7 days a week, generally between 10am-6pm.

Do you offer contactless pick-up and/or delivery?
Absolutely! Both options are available. We can simply drop off at your door, fully install in your house or prebuild and leave in your driveway or get available for pick up- Tons of safe options.

Can I still obtain service on my equipment?
Yes, our service department is still operating normally.