As one of the Partners here at Fit Equipment Etc, I wanted to take a moment to explain what is going on in the world of Fitness Equipment. Simply put, the supply chain is completely broken and the internet/amazon is fractured.
There are no more normal or accurate lead times on product availability. There are extreme variables that are tying up the trucking industry. There really is a new normal- which means organized chaos.
Most on line retailers are taking your money and really throwing caution/morals to the wind. The amount of complaints we are hearing from customers are alarming. BE VERY careful when someone takes your money and tells you it should be in stock at some point. What they should be saying is we have no idea of anything at this point. Also- REMEMBER- you have 30 days to dispute a charge and lead times are at least that in most cases.
The good news is that there are actual stores that do this for a living and have stock! We will be the first to get items. Shop at your local store! (*Due be wary of some stores popping up to try to take advantage of this surge- Here today, but gone tomorrow.) We have been here for over 30 years!
Being one of New England's largest retailers, we have been working day and night to secure inventory, continue to get equipment in daily, and can deliver and service! Believe me, I know it is frustrating but definitely worth coming in! See are FAQ's below. You will have the safest and best shopping experience imaginable. You will be able to shop our giant showroom stocked with NORMAL pricing. Just bear with us as we are getting hundreds of calls and emails daily.
Extremely safe! We have a giant open showroom that is constantly being cleaned and disinfected for your safety. We are also limiting entry to one customer at a time and requiring that both staff and customers wear glove and masks so you can shop worry-free!
What are your hours for scheduling appointments?
We are accepting appointments 7 days a week, generally between 10am-6pm.
Do you offer contactless pick-up and/or delivery?
Absolutely! Both options are available. We can simply drop off at your door, fully install in your house or prebuild and leave in your driveway or get available for pick up- Tons of safe options.
Can I still obtain service on my equipment?
Yes, our service department is still operating normally.